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"I've worked with Realtors® over the years, and usually felt like their biggest contribution was simply access to listings. That is not at ALL the case with Lauren Silberman: she truly earns every penny of her commission by working incredibly hard on her clients' behalf. She pays attention to wants and needs, but most of all she follows up and researches every little thing that could affect one's long-term happiness with a purchase or sale. Lauren sold my house, and helped me buy a new condo. For my house sale she gave me detailed and thoughtful advice on staging - and the result was a sale in less than 24 ours, for full asking price. She discussed every offer with me in detail (I got many, immediately) and was very conscientious about the terms and what was fair, what the appraisal was likely to be (she was very accurate on this), and helped me make the right decisions. When it came time to buying my condo she exhibited the same conscientious behaviour - paying close attention to all of the details, doing research on her own time about the area, the building, the association, potential problems, etc. She never tried to push me in any direction, but she made sure that I was well aware of any potential problems, and also their solutions. She also tracked the purchase and its progress, constantly checking in with me and my lender, and making sure everything happened as smoothly as possible."